“I had this insane woman flag me down at a Chinese restaurant I used to manage.
She very loudly told me she found a hair in her Mongolian Lamb and showed me a long sauce-covered blonde hair. For reference, I had short black hair at the time and the entire kitchen and wait staff on that night had relatively short black hair. The woman had long blonde hair.
Instead of letting her cause more of a scene, I apologized and got the kitchen to make her a new serving to replace the meal (even though she and her kids had essentially eaten the entire serving already).
The part where things started to really go downhill was when she came up with her family to pay. She refused to pay her ENTIRE bill due to the ‘HUGE THICK HAIR I FOUND IN MY FOOD’ which she loudly announced to the room.
‘Why should I pay for this lousy meal?’ she screamed.
At this point, the restaurant owner came out and started having a screaming match with the woman for trying to rip us off. Her kids appeared to cry on cue.
I sent my boss back to the kitchen and said I would figure it out. I turned to the woman and explained calmly that I would be happy to take the Mongolian Lamb off of her tally (despite the replacement serving) so long as she paid the other $90+ for the rest of the bill.
She refused and called the cops because my boss had yelled at her. No joke.
The best bit was the cops ended up telling the woman she needed to pay her full bill, and emergency services shouldn’t be called for such petty reasons.
Happy I’m not in that industry anymore.”
